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Contact & support

We'd love to
hear from you.

Real humans answer every message — usually within 24 hours, often sooner. Send us your questions, ideas, bug reports, or family photos. (Especially family photos.)

Send a message

Email us directly

For general questions: hello@famchore.com

For support: support@famchore.com

Response time

Most messages are answered within 24 hours, weekdays. Premium subscribers get priority support.

Help center

Check the FAQ below — many common questions are answered there.

FAQ

Frequently asked questions

Is FamChore really free?

Yes — the free version supports one parent and up to two kids, with all the core features. You only need Family Premium ($4.99/month) if you have more household members or want extras like custom rewards, weekly insights, and unlimited chore templates.

What ages is FamChore designed for?

FamChore is designed for kids ages 4 to 17. Younger kids see a simplified, picture-heavy interface, while older kids and teens get the full experience. Parents always have full control over what each child can see and do.

Do my kids need their own phones?

Not at all. FamChore works on shared devices using kid profiles and an optional PIN. If your kids do have their own devices, they can sign in to their profile from there too — everything syncs automatically.

What happens to my data if I cancel?

If you cancel Family Premium, you keep your account and your data — you simply move back to the free tier. If you delete your account entirely, all your data is permanently removed within 30 days. We never hold your data hostage.

Can both parents use the app?

Yes! Co-parents have equal access — you can both add chores, approve completions, and grant rewards. We support divorced and blended families too: a child can belong to two separate households if needed.

Does FamChore show ads to my kids?

Never. FamChore is completely ad-free for everyone in the household. We're funded entirely by Family Premium subscriptions, which means our only customer is you — not advertisers.

How is FamChore different from a regular to-do app?

To-do apps are built for individuals. FamChore is built for households — with shared visibility, age-appropriate kid views, rotating chore schedules, a built-in reward system, and gentle motivation that's tuned for families instead of solo productivity.

Is my family's data private and secure?

Yes. We never sell or share your data. Everything is encrypted in transit and at rest, and we comply with COPPA for kids' data. You can read the full privacy policy for details.

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